Warranty & Registration
Warranty & Lens Registration Info
6-Year Warranty Info
Tamron lenses purchased from an authorized USA or Canada retailer come with 6-Year Limited Warranty.
IMPORTANT GRAY MARKET NOTICE:
Tamron Americas will not repair any product that is not an officially imported product and sold through an authorized Tamron Americas USA or Canada dealer. In other words, there will be no authorized repair service under any circumstance for gray market products. In such a case, the user must return the product to the dealer at which it was purchased for unauthorized repair service.
Tamron Americas Six-Year Limited Warranty
(Six-Year Limited Warranty Valid in USA & Canada Only)
Only Tamron lenses imported officially by Tamron Americas and distributed by authorized Tamron Americas dealers in the USA and Canada carry a Six‐Year Limited warranty.
Check Authenticity of Your Product:
You can check the authenticity of the product you have/plan to purchase by locating the silver hologram Tamron Americas Authorized Dealer/Six-Year Warranty logo sticker on top of the lens box and/or by completing the Tamron Online Warranty Registration. You may also call Tamron at 1-800-827-8880 to verify the serial number.
Look for this logo. Dealers not authorized by Tamron Americas cannot offer any warranty and cannot use this logo. All authorized Tamron USA & Canada dealers are requested to place this logo on their website; however, some dealers, even if authorized, may not have the functionality to add this logo to their website. We highly recommend that you check with the dealer or Tamron Americas to determine whether the dealer is authorized. You can find a list of authorized Tamron Americas dealers in the USA & Canada by clicking here or by calling 1-800-827-8880.
The Risk of Purchasing Gray Market Products:
Products not sold by Tamron Authorized USA and/or Canadian Dealers in the USA or Canada are considered gray market and as such do not qualify for rebates (if applicable), warranty, service or repair of any kind in the USA.
Tamron Americas will not repair and/or service any product that is not an officially imported product and sold through an Authorized Tamron Americas and/or Canadian Dealer. In other words, there will be no authorized repair service under any circumstance for gray market products, including but not limited to any available firmware updates. Due to the proprietary technology incorporated in Tamron lenses, specific factory calibrated equipment is required to service many of our lenses and therefore Tamron Americas does not authorize any third party service center to repair and/or service Tamron products.
Furthermore, third party warranties are not serviced through Tamron Americas and are therefore invalid in that they are not able to offer service for these lenses for the reasons stated above. Only Tamron Americas lenses purchased from an Tamron Authorized USA and/or Canadian Dealer come with a 6 Year USA Factory Warranty (see warranty_statement.pdf ), the only warranty that is valid for service in the USA.
In looking for our products, you may find that products not supplied through our regular channel are sold in your market. Such products are generally called “gray-market products” and may involve quality problems.
Interchangeable lenses are precision optical and mechanical products. Therefore, if handling during transportation or storage is not adequate, defects or malfunctions may occur. As for our products supplied through our regular distribution channel, meticulous care is taken in transportation and storage in order to ensure quality protection. However, in the case of gray-market products, it is more likely that they are handled inadequately during transportation or storage; are exposed to undesirable conditions such as high temperatures, vibration, shock, high humidity, dust, dirt and so on; or that they have been mixed up with used products since they are not under our strict control. Therefore, we are unable to warrant the quality of gray market products.
Always look for Tamron products that are supplied through our authorized distribution channel. By purchasing Tamron products from an authorized dealer, you can ensure the quality of the product, which will be also covered by Tamron Americas’ Six-Year Limited Warranty, the only warranty accepted by Tamron Americas in the USA & Canada. To find an authorized Tamron dealer near you, please click here.
If you have any question as to the authenticity of a dealer or product, please do not hesitate to contact our Service Department at 1-800-827-8880, Option 1, to discuss your impending purchase.
Registration provides the following benefits: Instant serial number verification to insure that you have purchased a Tamron Americas imported lens with 6-Year Limited USA or Canada Warranty and eligibility for any qualifying rebate or instant savings; Access to product information in the event of loss or theft; Personal support if service is ever required; Priority contact in the rare event we discover an issue with the product; Invitations to local workshops, seminars and sales events; Subscription to the quarterly Tamron enewsletter; Exclusive promotional offers; and Registration towards Tamron VIP Club status.
Become a Tamron VIP Club Member
Register your Tamron lenses towards VIP status and reap the rewards.