Canon Service Updates

Notice about compatibility for Canon EOS RP with Tamron lenses for Canon mount

For information about compatibility with Canon EOS R series cameras, check here (Updated : June 22 2020 / Model F004)

Fevereiro de 2024
Aviso sobre o serviço de reparo da Tamron

Obrigado por seu apoio contínuo aos produtos Tamron.

Gostaríamos de informar a situação atual do reparo do modelo: 70-210mm F/4 Di VC USD Modelo A034 para Nikon e Canon

Tornou-se difícil obter determinadas peças e, portanto, alguns reparos não podem ser concluídos para realizar um reparo bem-sucedido. Fizemos todos os esforços para obter essas peças, mas não foi possível.

O sintoma que podemos ter problemas para reparar é um mau funcionamento do foco automático. No entanto, há muitos casos em que o reparo é possível, e pedimos que nos envie a lente para avaliação para que possamos determinar isso.

Nossa equipe de atendimento ao cliente está aqui para apoiá-lo e ajudá-lo. Portanto, sinta-se à vontade para entrar em contato conosco pelo telefone 631.858.8400 opção 1 ou custserv@tamron.com

Gostaríamos de expressar nossa mais profunda gratidão aos nossos clientes que nos apoiaram e pedimos sinceras desculpas pelo inconveniente causado por este anúncio.

Prezados usuários e possíveis compradores de produtos Tamron.

Thank you for continuous use of Tamron products.

We would like to announce that the following firmware update is available for the 18-400mm F/3.5-6.3 Di II VC HLD (Model B028) lens on Canon EOS R7/ EOS R10 when used with Canon “Mount Adapter EF-EOS-R”.

This update improves the following issues on the Canon EOS R7 / EOS R10.
Depending on the timing of camera power on/off, AF may not operate properly when the shutter release button is pressed halfway.
[NOTE] Canon Mount Adapter EF-EOS R is required to attach the lens to Canon EOS R7/ EOS R10.

Repair firmware download
https://www.tamron.jp/en/support/release_note.html

Prezados usuários e possíveis compradores de produtos Tamron.

Thank you for continuous use of Tamron products.

We would like to announce that the following symptom was found when using our 18-400mm F/3.5-6.3 Di II VC HLD (Model B028) lens on Canon EOS R7/ EOS R10 when used with Canon “Mount Adapter EF-EOS-R”.

Sintoma
Depending on the timing of camera power on/off, AF may not operate properly when the shutter release button is pressed halfway.

How to recover
Turn off the camera, remove and re-attach the lens, and then turn on the camera again.

We will continue to work on updating the firmware to match the mentioned cameras with remaining lenses.

Please watch for further announcement on updated firmware.

Pedimos sinceras desculpas a todos os usuários e possíveis compradores por qualquer inconveniente que esse problema possa causar.

Thank you for continuous use of Tamron products.

We are pleased to inform you that the firmware update for the following lens is now available.
This is an update pertaining to our announcement in December 2020, for the issues found with our Di and Di II series DSLR interchangeable lenses on Canon EOS R5 / EOS R6 used with Canon “Mount Adapter EF-EOS-R”.

Leia as informações abaixo.

Modelo afetado
SP 90mm F/2.8 Di Macro 1:1 VC USD (Model F017) for Canon

Melhorias
Esta atualização melhora o seguinte problema:
– Err 70 may occur during shooting.

[NOTE] Canon Mount Adapter EF-EOS R is required to attach the lens to Canon EOS R5 / EOS R6 .

Lens Update Service Information
https://www.tamron.jp/en/support/release_note.html

Thank you for continuous use of Tamron products.

We are pleased to inform you that the firmware update for the following lenses are now available.
This is an update pertaining to our announcement in December 2020, for the issues found with our Di and Di II series DSLR interchangeable lenses on Canon EOS R5 / EOS R6 used with Canon “Mount Adapter EF-EOS-R”.

Leia as informações abaixo.

Modelos afetados
SP 35mm F/1.8 Di VC USD G2 (Model F012) for Canon
SP 45mm F/1.8 Di VC USD G2 (Model F013) for Canon
SP 85mm F/1.8 Di VC USD G2 (Model F016) for Canon

Melhorias
This update improves the following issue;
Err 70 may occur during shooting. (Announcement in December)

The lens firmware can be updated with the separately sold TAP-in Console.
If you do not have a TAP-in Console, please contact your nearest Tamron distributor.

Lens Update Service Information
https://www.tamron.jp/en/support/release_note.html

Thank you for continuous use of Tamron products.

We are pleased to inform you that the firmware update for the following lenses are now available.
This is an update pertaining to our announcement in December 2020, for the issues found with our Di and Di II series DSLR interchangeable lenses on Canon EOS R5 / EOS R6 used with Canon “Mount Adapter EF-EOS-R”.

Leia as informações abaixo.

Modelos afetados
SP 15-30mm F/2.8 Di VC USD G2 (Model A041) for Canon
SP 24-70mm F/2.8 Di VC USD G2 (Model A032) for Canon
SP 70-200mm F/2.8 Di VC USD G2 (Model A025) for Canon

Melhorias
This update improves the following issue;
Err 70 may occur during shooting. (Announcement in December)

The lens firmware can be updated with the separately sold TAP-in Console.
If you do not have a TAP-in Console, please contact your nearest Tamron distributor.

Lens Update Service Information
https://www.tamron.jp/en/support/release_note.html

Thank you for continuous use of Tamron products.

We are pleased to inform you that the firmware update for the following lenses are now available.
This is an update pertaining to our announcement on August 31 and December 2020, for the issues found with our Di and Di II series DSLR interchangeable lenses on Canon EOS R5 / EOS R6 used with Canon “Mount Adapter EF-EOS-R”.

Leia as informações abaixo.

Modelos afetados
SP 35mm F/1.4 Di USD (Model F045) for Canon
17-35mm F/2.8-4 Di OSD (Model A037) for Canon

Melhorias
This update improves the following issues;
The Image Stabilizer of the camera cannot be set and also will not function. (Announcement on August 31)
Err 70 may occur during shooting. (Announcement on December)

The lens firmware can be updated with the separately sold TAP-in Console.
If you do not have a TAP-in Console, please contact your nearest Tamron distributor.

Lens Update Service Information
https://www.tamron.jp/en/support/release_note.html

Prezados usuários e possíveis compradores de produtos Tamron.

Thank you for continuous use of Tamron products.

We would like to announce that following symptom were found when using our Di and Di II series DSLR interchangeable lenses on Canon EOS R5/ EOS R6 used with Canon “Mount Adapter EF-EOS-R”.

[Sintoma]
Err 70 may occur during shooting.
(We have confirmed that it does not occur with EOS R and EOS RP.)

[Affected models]
SP 35mm F/1.4 Di USD (Modelo F045)
SP 35mm F/1.8 Di VC USD (Model F012)
SP 45mm F/1.8 Di VC USD (Model F013)
SP 85mm F/1.8 Di VC USD (Model F016)
SP 90mm F/2.8 Di MACRO 1:1 VC USD (Model F017)
SP 15-30mm F/2.8 Di VC USD G2 (Model A041)
SP 24-70 mm F/2,8 Di VC USD G2 (Modelo A032)
SP 70-200mm F/2.8 Di VC USD G2 (Modelo A025)
17-35mm F/2.8-4 Di OSD (Model A037)

[How to recover]
When the Err 70 occurs, please turn off the power and put it on again or remove and insert the battery.

[How to reduce the frequency of errors]
Occurrence conditions differ depending on the model, but an error is more likely to occur when setting high-speed continuous shooting, small aperture, and high-speed shutter speed. Please try changing the camera settings as below.

– Set the drive mode to “single shot”.
– Set the aperture to the open side or the shutter speed to slower.
– Set to lower ISO sensitivity.

We will continue to work on updating the firmware to match the mentioned cameras with remining lenses.

Please watch for further announcement on updated firmware.

Pedimos sinceras desculpas a todos os usuários e possíveis compradores por qualquer inconveniente que esse problema possa causar.

Prezados usuários e possíveis compradores de produtos Tamron.

Obrigado por usar os produtos Tamron.

We would like to announce you that we have confirmed that some of our lenses do not work properly with the Canon EOS R5 / EOS R6 with Canon “Mount Adapter EF-EOS R”.

[Affected models]
SP 35mm F/1.4 Di USD (Model F045) for Canon
17-35mm F/2.8-4 Di OSD (Model A037) for Canon

[Sintoma]
The Image Stabilizer of the camera cannot be set and also will not function.

We are currently working on the cause of the error and for the solution to this matter. We expect this issue to be resolved very shortly and we will release a firmware update at that time.

Pedimos sinceras desculpas a todos os usuários e possíveis compradores por qualquer inconveniente que esse problema possa causar.

Dear users and potential purchasers of Tamron interchangeable lenses.

Thank you for using Tamron products and for your continued support.

Please kindly note the following when using a Tamron lens on a recently announced Canon EOS 6D Mark II. (Introduced to market on August 4th, 2017 in Japan)

1. Please make sure the “Lens aberration correction” function is turned off prior to use of the camera (from camera menu). However, you may turn off the function only on Program modes. i.e. Program AE, Shutter priority, Aperture priority, Manual exposure mode.

2. We have found with the Tamron lenses listed below, under the “Live View” Mode, an error will occur without the above settings. By turning the “Lens aberration correction” function to “OFF”, there will be no error message.

・　SP 35mm F/1.8 Di VC USD (Model F012)
・　SP 45mm F/1.8 Di VC USD (Model F013)
・　SP 85mm F/1.8 Di VC USD (Model F016)
* Please try to remove and insert battery when the error occurs.

Pedimos sinceras desculpas a todos os usuários e possíveis compradores por qualquer inconveniente que esse problema possa causar.

Notice regarding compatibility issue with the EOS 9000D (77D) and EOS Kiss X9i (Rebel T7i / 800D), and availability of firmware update service (for AF functions in Live View mode)

Dear users and potential purchasers of Tamron interchangeable lenses for Canon. Thank you for choosing Tamron

We would like to notify you that the following interchangeable lenses meeting the below two conditions will encounter a malfunction of AF during Live View mode when used on the two Canon bodies specified above and will require firmware updates prior to using on these specific bodies in LIVE VIEW MODE ONLY

Affected models and serial numbers (Click to view serial numbers)
・SP 15-30mm F/2.8 Di VC USD (Model A012）
・SP 70-200mm F/2.8 Di VC USD (Model A009）
・SP 150-600mm F/5-6.3 Di VC USD (Model A011）
・SP 90mm F/2.8 Di MACRO 1:1 VC USD (Model F004）
・28-300mm F/3.5-6.3 Di VC PZD (Model A010）
・16-300mm F/3.5-6.3 Di II VC PZD (Model B016）

Conditions
1) Lens produced before May 11th, 2015.
2) Firmware update has not been applied.

Firmware update will NOT be required for the lenses produced after May 11th, 2015.

Pedimos sinceras desculpas a todos os usuários e possíveis compradores por qualquer inconveniente que esse problema possa causar.

Atenciosamente,
Tamron EUA

Dear users and potential purchasers of Tamron interchangeable lenses.

Thank you for choosing Tamron

We would like to ask you to do the following when using a Tamron lens with the Canon camera body models listed above ONLY.

Prior to use, please turn OFF the “Lens aberration correction” function stated in the camera’s menu. This can only be done when in M, Av, Tv, and P modes. Failure to do so currently causes the bodies mentioned above to incorrectly identify the lens attached to the body and consequently apply incorrect aberration correction for our lenses.

Pedimos sinceras desculpas a todos os usuários e possíveis compradores por qualquer inconveniente que esse problema possa causar.

 Please check back with us for updated news in regards to this by visiting our website at www.tamron-usa.com, calling customer service at 1-800-827-8880 option 1, or emailing us at custserv@tamron.com.

Both camera models affected by this issue were released in April 2017 in the USA.

Thank you,
Tamron EUA

Dear users and potential purchasers of Tamron interchangeable lenses.

Obrigado por usar os produtos Tamron.

We wish to notify you that we will perform updating of the firmware for our SP 90mm F/2.8 Di MACRO1:1 VC USD (Model F017) for Canon.

■ Modelos afetados
SP 90mm F/2.8 Di MACRO 1:1 VC USD (Model F017) for Canon

■ Serial number
Firmware update will not be required for the serial numbers shown below. (As of Nov. 18, 2016)
000844, 005701～005704, 005896～005925, 006515～006562, 006565～006638, 006741, 007251～007262, 007265, 007267～007377, 007396～007444, 007457～007860, 007862～007911, 007936～007995, 008044～008067, 008154, 008260～008403, 009427～009434, 009458～

■ The improvements expected as a result
1. When used in combination with the Canon EOS 5D Mark IV, the behavior when the camera is initially turned on with the lens mounted and takes several seconds to turn on has been improved.
2. When used in combination with the Canon EOS 5D Mark IV, the behavior where power consumption was high with the lens mounted and the camera’s battery would continue to drain even when the camera was switched off and stowed with the lenses mounted has been improved.

■ How to update the firmware
1. The firmware can be updated using the TAP-in Console (sold separately.)
Using the TAP-in-Console accessory, which is sold separately, customers can update the firmware themselves.
– Check here for TAP-in Console product information.
– Information (online help) on the steps to follow when updating firmware with the TAP-in Console can be found aqui.

2. For those who require firmware update service, please contact your local Tamron distributor for more details.

Atenciosamente,
Tamron EUA

Note: This firmware update service will only apply to authorized Tamron products purchased in the USA. No service will be offered for “gray-market products”, such products supplied outside of our regular sales channel. Please contact retailers where the original purchase was made if you own “gray-market products”.

Dear users and potential purchasers of Tamron interchangeable lenses.

Obrigado por usar os produtos Tamron.

1. We would like to ask you, when using a Tamron lens with the Canon EOS 5D Mark IV camera that has been released this September 2016, you open the camera menu and access the lens aberration correction and then turn off the peripheral illumination function prior to use.

2. We have learned of an issue that when you attach the Tamron SP 90mm F/2.8 Di MACRO 1:1 VC USD (Model F017) on the EOS 5D Mark IV, it takes several seconds to turn on the power of the camera.

Pedimos sinceras desculpas a todos os usuários e possíveis compradores por qualquer inconveniente que esse problema possa causar.

Dear users and potential purchasers of Tamron interchangeable lenses for Canon.

Obrigado por usar os produtos Tamron.

We wish to notify you that the AF functions of the following interchangeable lenses for Canon, which have been produced before May 11th, 2015 and have not had the firmware updated when there were the firmware update service announcements below, do not function in Live View mode when used on the EOS 5D Mark IV which went on sale on September 8th, 2016 in Japan.

*Please see the below links for the previous firmware update service announcements regarding the EOS Rebel T6s/EOS 760D (EOS 8000D) / the EOS Rebel T6i/ EOS 750D (EOS Kiss X8i), the EOS 5Ds / the EOS 5DsR, the EOS 80D, EOS-1D X Mark II, and the firmware update service for SP 150-600mm F/5-6.3 Di VC USD (Model A011) for panning shot.

https://www.tamron.co.jp/en/news/release_2015/0508_3.html
https://www.tamron.co.jp/en/news/release_2015/0508.html
https://www.tamron.co.jp/en/news/release_2015/0622_3.html
https://www.tamron.co.jp/en/news/release_2016/0406.html
https://www.tamron.co.jp/news/release_2016/0602_2.html

Pedimos sinceras desculpas a todos os usuários e possíveis compradores por qualquer inconveniente que esse problema possa causar.

■ Modelos afetados
Interchangeable lenses for Canon, which have been produced before May 11th, 2015

・SP 15-30mm F/2.8 Di VC USD (Model A012）
・SP 70-200mm F/2.8 Di VC USD (Model A009）
・SP 150-600mm F/5-6.3 Di VC USD (Model A011）
・SP 90mm F/2.8 Di MACRO 1:1 VC USD (Model F004）
・28-300mm F/3.5-6.3 Di VC PZD (Model A010）

Serial numbers which have been produced after May 11th, 2015
Firmware update will not be required for those lenses (serial numbers).

Please check the serial number from the links below.
・SP 15-30mm F/2.8 Di VC USD (Model A012）
・SP 70-200mm F/2.8 Di VC USD (Model A009）
・SP 150-600mm F/5-6.3 Di VC USD (Model A011）
・SP 90mm F/2.8 Di MACRO 1:1 VC USD（Model F004）
・28-300mm F/3.5-6.3 Di VC PZD (Model A010）

For those who require firmware update service, please contact your local Tamron distributor for more details.

Dear users and potential purchasers of Tamron interchangeable lenses for Canon.

Obrigado por usar os produtos Tamron.

We wish to notify you that the AF functions of the following interchangeable lenses for Canon, which have been produced before May 11th, 2015 and have not been updated when there were the firmware update service announcements below, do not function in Live View mode when used on the EOS-1D X Mark II which went on sale on April 28th, 2016 in Japan.

*Please see the below links for the previous firmware update service announcements regarding the EOS Rebel T6s/EOS 760D (EOS 8000D) / the EOS Rebel T6i/ EOS 750D (EOS Kiss X8i), the EOS 5Ds / the EOS 5DsR, the EOS 80D, and the firmware update service for SP 150-600mm F/5-6.3 Di VC USD (Model A011) for panning shot.

https://www.tamron.co.jp/en/news/release_2015/0508_3.html
https://www.tamron.co.jp/en/news/release_2015/0508.html
https://www.tamron.co.jp/en/news/release_2015/0622_3.html
https://www.tamron.co.jp/en/news/release_2016/0406.html

Pedimos sinceras desculpas a todos os usuários e possíveis compradores por qualquer inconveniente que esse problema possa causar.

■ Modelos afetados
Interchangeable lenses for Canon, which has been produced before May 11th

・SP 15-30mm F/2.8 Di VC USD (Model A012）
・SP 70-200mm F/2.8 Di VC USD (Model A009）
・SP 150-600mm F/5-6.3 Di VC USD (Model A011）
・SP 90mm F/2.8 Di MACRO 1:1 VC USD (Model F004）
・28-300mm F/3.5-6.3 Di VC PZD (Model A010）
・16-300mm F/3.5-6.3 Di II VC PZD MACRO (Model B016）

Serial numbers which were produced after May 11th, 2015
Firmware update will not be required for those lenses (serial numbers).

Please check the serial number from the links below.

・SP 15-30mm F/2.8 Di VC USD (Model A012）
・SP 70-200mm F/2.8 Di VC USD (Model A009）
・SP 150-600mm F/5-6.3 Di VC USD (Model A011）
・SP 90mm F/2.8 Di MACRO 1:1 VC USD（Model F004）
・28-300mm F/3.5-6.3 Di VC PZD (Model A010）
・16-300mm F/3.5-6.3 Di II VC PZD MACRO (Model B016）

For those who require firmware update service, please contact your local Tamron authorized service station for more details.

Fique à vontade para perguntar mais detalhes. Muito obrigado.

Observação: Esse serviço de substituição se aplica somente a produtos Tamron autorizados comprados nos EUA. Nenhum serviço será oferecido para os "produtos do mercado cinza", tais como produtos comprados de um revendedor não autorizado da Tamron nos EUA. Entre em contato com o revendedor se a compra original tiver sido feita de um revendedor não autorizado.

Dear users and potential purchasers of Tamron interchangeable lenses.

Obrigado por usar os produtos Tamron.

We would like to ask that when using a Tamron lens with Canon EOS-1D X Mark II camera that has been released this April 2016, you turn OFF the “Lens aberration correction” function included in the camera’s menu prior to use.

Fique à vontade para perguntar mais detalhes. Muito obrigado.

Dear users and potential purchasers of Tamron interchangeable lenses for Canon.

Obrigado por usar os produtos Tamron.

We wish to notify you that the AF functions of the following interchangeable lenses for Canon, which have been produced before May 11st, 2015 and have not updated firmware when there were the firmware update service announcements below, do not function in Live View mode when used on the EOS 80D which went on sale on March 25th, 2016 in Japan.

*Please see the below links for the previous firmware update service announcements regarding the EOS Rebel T6s/EOS 760D (EOS 8000D) / the EOS Rebel T6i/ EOS 750D (EOS Kiss X8i), the EOS 5Ds / the EOS 5DsR, and the firmware update service for SP 150-600mm F/5-6.3 Di VC USD (Model A011) for panning shot.

https://www.tamron.co.jp/en/news/release_2015/0508_3.html
https://www.tamron.co.jp/en/news/release_2015/0508.html
https://www.tamron.co.jp/en/news/release_2015/0622_3.html

Pedimos sinceras desculpas a todos os usuários e possíveis compradores por qualquer inconveniente que esse problema possa causar.

■ Modelos afetados
Interchangeable lenses for Canon, which has been produced before May 11st

・SP 15-30mm F/2.8 Di VC USD (Model A012）
・SP 70-200mm F/2.8 Di VC USD (Model A009）
・SP 150-600mm F/5-6.3 Di VC USD (Model A011）
・SP 90mm F/2.8 Di MACRO 1:1 VC USD（Model F004）
・28-300mm F/3.5-6.3 Di VC PZD (Model A010）
・16-300mm F/3.5-6.3 Di II VC PZD MACRO (Model B016）

Serial numbers which have produced after May 11th, 2015
Firmware update will not be required for those lenses (serial numbers).

Please check the serial number from the links below.

・SP 15-30mm F/2.8 Di VC USD (Model A012）
・SP 70-200mm F/2.8 Di VC USD (Model A009）
・SP 150-600mm F/5-6.3 Di VC USD (Model A011）
・SP 90mm F/2.8 Di MACRO 1:1 VC USD（Model F004）
・28-300mm F/3.5-6.3 Di VC PZD (Model A010）
・16-300mm F/3.5-6.3 Di II VC PZD MACRO (Model B016）

For those who require firmware update service, please contact your local Tamron distributor for more details.

Dear users and potential purchasers of Tamron interchangeable lenses for Canon.

Thank you for being a valued customer of Tamron products.

We have learned that the AF functions of the following interchangeable lenses for Canon do not function in Live View mode when used on the EOS 5Ds and EOS 5DsR which went on sale in June 2015.

Pedimos sinceras desculpas a todos os usuários e possíveis compradores por qualquer inconveniente que esse problema possa causar.

Firmware update service is already available as this is the same case when EOS Rebel T6s and the EOS Rebel T6i were released. Also, Model A011 with the latest firmware for panning shot treatment is compatible and functions properly with these new cameras.

*Please see below for the previous firmware update service announcement regarding EOS Rebel T6s and EOS Rebel T6i and the firmware update service for SP 150-600mm F/5-6.3 Di VC USD (Model A011） for panning shot.

■ Modelos afetados
Para Canon
SP 15-30mm F/2.8 Di VC USD (Model A012）
SP 70-200mm F/2.8 Di VC USD (Model A009）
SP 150-600mm F/5-6.3 Di VC USD (Model A011）
SP 90mm F/2.8 Di MACRO 1:1 VC USD（Model F004）
28-300mm F/3.5-6.3 Di VC PZD (Model A010）
16-300mm F/3.5-6.3 Di II VC PZD MACRO (Model B016）

For those who require firmware update service, please contact our service department.

Atenciosamente,
Tamron EUA

Observação: Esse serviço de substituição se aplica somente a produtos Tamron autorizados comprados nos EUA. Nenhum serviço será oferecido para os "produtos do mercado cinza", tais como produtos comprados de um revendedor não autorizado da Tamron nos EUA. Entre em contato com o revendedor se a compra original tiver sido feita de um revendedor não autorizado.

Caros usuários e possíveis compradores de lentes intercambiáveis Tamron para SP150-600mm F/5-6.3 Di VC USD (Modelo A011) para Nikon/Canon. 

Obrigado por usar nosso aclamado Telezoom SP 150-600mm F/5-6.3 Di VC USD.

Essa lente é um telezoom de superdesempenho de alta qualidade para vários tipos de fotografia. Devido ao design original, o uso da função VC (Compensação de vibração) pode aumentar a probabilidade de desfoque da imagem ao fotografar objetos em movimento rápido, como carros de corrida, usando uma técnica de panorâmica.

Temos o prazer de informar que a função VC da SP 150-600 mm agora pode ser atualizada para acomodar fotos panorâmicas com o modo VC "ON".
Quer você tente capturar um objeto parado ou algo que se mova a uma velocidade relativamente alta, como automóveis, o sistema seleciona automaticamente o modo VC ideal ao detectar o movimento do conjunto câmera/lente. Portanto, não é necessário alternar entre "ON" e "OFF" após a atualização.

A modificação pode ser feita sobrescrevendo os dados do firmware em uma estação de serviço autorizada da Tamron. Para obter os procedimentos de manuseio, entre em contato com nosso departamento de serviços pelo telefone 1-800-827-8880 (opção 1) ou envie um e-mail para custserv@tamron.com.

Essa atualização afeta apenas o desempenho da lente ao tirar fotos panorâmicas, portanto, você pode continuar a usar a lente sem essa atualização.

Fique à vontade para perguntar mais detalhes. Muito obrigado.

Atenciosamente,
Tamron EUA

Observação: Esse serviço de substituição se aplica somente a produtos Tamron autorizados comprados nos EUA. Nenhum serviço será oferecido para os "produtos do mercado cinza", tais como produtos comprados de um revendedor não autorizado da Tamron nos EUA. Entre em contato com o revendedor se a compra original tiver sido feita de um revendedor não autorizado.

＜Identificação do status do firmware pelo número de série

Locating your serial number.

Model A011 with the following serial numbers have the new firmware.

  

Número de série

 

Para Canon

054212 e superior

 

Para a Nikon

042668 e superior

   

 

Alguns A011 fora dos números de série acima também podem ter um novo firmware. Entre em contato conosco se preferir a atualização do firmware do seu A011.

# Essa atualização de firmware não se aplica à versão de montagem da Sony, pois ela não inclui VC.

Dear users and potential purchasers of Canon mount Tamron interchangeable lenses.

Thank you for using Tamron lenses.

We are pleased to advise you that we will start a firmware update service for the following canon mount models to allow proper AF function in live view mode when used with EOS Rebel T6s or the EOS Rebel T6i.

We apologize for any inconvenience.

For Canon mount
SP 15-30mm F/2.8 Di VC USD (Model A012）
SP 70-200mm F/2.8 Di VC USD (Model A009）
SP 150-600mm F/5-6.3 Di VC USD (Model A011）
SP 90mm F/2.8 Di MACRO 1:1 VC USD（Model F004）
28-300mm F/3.5-6.3 Di VC PZD (Model A010）
16-300mm F/3.5-6.3 Di IIVC PZD MACRO (Model B016）

＜Update＞
With this update the autofocus function operates properly in live view mode when used with EOS Rebel T6s or the EOS Rebel T6i

~ The new version of the ROM data will be integrated into all new production from May 2015.

＜For users who require the modification＞
The modification can be done by updating the firmware data at a Tamron authorized service center. For handling procedures please contact our service department at 800-827-8880 (option 1) or by emailing us at custserv@tamron.com.

Atenciosamente,
Tamron EUA

Observação: Esse serviço de substituição se aplica somente a produtos Tamron autorizados comprados nos EUA. Nenhum serviço será oferecido para os "produtos do mercado cinza", tais como produtos comprados de um revendedor não autorizado da Tamron nos EUA. Entre em contato com o revendedor se a compra original tiver sido feita de um revendedor não autorizado.

＜Identificação do status do firmware pelo número de série

~ Locating your serial number (the below image is an example of model No. A011)

~ The following serial numbers have the new firmware.

  

Número de série

 

SP15-30mm (Model A012)

004500 and above

 

SP70-200mm (Model A009)

032832 and above

 

SP150-600mm (A011)

059102 and above

 

SP90mm (F004)

032395 and above

 

28-300mm (A010)

110053 and above

 

16-300mm (B016)

061381 and above

   


Some lenses outside of above serial numbers may have new firmware as well. Please contact us if you prefer the firmware update on your lens.

VC Lenses Compatible with all Canon EOS series except these former models. (EOS 100, 10, 650, 620, 630, 850, 750, Rebel T2 (300X, KISS 7), Rebel K2 (3000V, KISS Lite), 1Ds are not compatible with VC) ALL other current camera models including Mark II and Mark III will work.

Thank you very much for your ongoing patronage. This message is to inform you that a minor error as explained below has been unfortunately found in one of our products: AF18-200mm F/3.5-6.3 XR Di-II LD Aspherical (IF) Macro (model A014) in Canon mount.

Nature of the inconvenience
While viewing images taken with the Tamron AF18-200mm XR Di-II lens (model A014) with the Canon EOS Viewer Utility Program, the lens description may be shown incorrectly. This has no effect on picture-taking or on lens performance.
The correct display for the focal range data while viewing the images with the Canon EOS Viewer Utility Program should read: 18-200mm
The incorrect display reads: 18-456mm

NOTE:
1. The actual focal length at which the images was recorded is correctly displayed in the Viewer Utility Program.
2. The incorrect information appears only where the focal length range of the lens is displayed in the Viewer Utility Program.
3. This symptom will only be seen while using the Canon EOS Viewer Utility Program. For those who need further assistance, please kindly contact Tamron’s service department at 1-800-827-8880 or email repair@tamron.com for details.

Your kind understanding is appreciated.

Carrinho de compras
Role até o topo